With the strains of rolling shutdowns across the country, many businesses are finding their profits diminished or uncertain. Many leaders are relying on tried and true revenue-generating strategies like up-selling existing clients, branching out to new markets, or...

Businesses face some challenges as they prepare to re-open and greet new and returning customers. These challenges affect both online businesses and those with a retail, brick-and-mortar presence. In these unprecedented times, “people will go to physical stores for...

“Accountability” is another word for ownership—the attitude that “when an employee says that they will do something, they follow through with it and get it done” (of course, the same attitude applies to business owners and managers across the board). When a company’s...

The trend towards recruiting and hiring remote workers was already in place prior to the outbreak of the COVID-19 virus. It now appears that most businesses will likely seek some form of remote workforce in the weeks and months to follow. But the hiring process for...

For most, if not all, business owners COVID-19 has proven to be their biggest challenge yet. During the last couple of months, I’ve witnessed, firsthand, the resilience of many business owners determined to make it through these unprecedented times.  As your business...

It comes as no surprise to CEOs and business owners that recruitment of top-flight job candidates will continue to be a priority in the new year. The job market has steadily tightened over recent times, making it far more challenging than ever before for companies to...

As businesses around the world have gone virtual, digital tools have helped keep most aspects of our work life functioning. Many businesses are reporting increases in productivity, with activities like phone calls, email, and customer relationship management...

Accountability in the workplace means that all employees should be responsible and aware of their actions, performance, decisions and behaviour. It is also something which is linked to increasing commitment at work and boosting employee morale, which then leads to...

What will the post-coronavirus business world look like? Regardless, one thing is fairly certain—to survive, businesses will have to do more with less, particularly when it comes to business expenses. Numerous cost-saving approaches exist. A business can undertake a...

As businesses slowly begin to reopen, there is likely to be a fresh demand for new hires. But rather than go through traditional employee recruitment practices, many businesses now seek to expand the range of diversity within their workforces. While some companies...

As businesses across Australia slowly begin to reopen, there’s renewed focus on what constitutes a safe and healthy workplace. From the start of the COVID-19 epidemic, business owners and CEOs have worked hard to maintain the well-being of their workforce. Now a new...

In business, and in life, change is constant. For many businesses, the coronavirus pandemic caused massive disruption to the way their business was conducted. The choices were to evolve or die. Other businesses saw the demand for their products and services surge and...

Small businesses have always been challenged to attract and retain a loyal customer base. This challenge has been intensified a thousand times over because of the Coronavirus outbreak. Whatever their industry, business owners and CEOs will face a new landscape once...

As businesses start opening up again and some sort of normalcy hopefully emerges soon, business owners and CEOs might take this time to look at their existing contracts with vendors and landlords. This could be the right moment to engage in renegotiations that can...

Thanks to the Coronavirus, the world as we knew it seems forever changed. In business, the pandemic has created a lot of opportunities to innovate company models or to reinvent and pivot. While no one has a crystal ball on how companies will change this year and...

As the global pandemic reminds us, the only constant in business (and life) is change. Some business owners and CEOs are more open to this principle than others, but whatever your degree of acceptance or resistance, it’s clear that businesses must adapt to change—or...

In so-called ordinary times, many businesses experience the need to reinvent themselves to meet changing customer demands. Today, months into the COVID-19 outbreak, the “reinvention challenge” is more pressing than ever. Leaving aside the enormous hurdles presented by...

Never has the entire global economy come to a screeching halt. In past recessions or natural disasters, we have always been able to look to previous and similar events. Even if the latest recession or disaster was different or worse, we still had many examples to...

In what we fondly recall as “normal times,” there wasn’t much question about how to communicate with customers. Basic principles included reaching out to customers where they “live” online and avoiding technical or otherwise confusing jargon. In our present period of...

All signs indicate that technology with marketing applications will continue to evolve in 2020. Savvy business owners understand the need to keep pace with these changes, especially if they are marketing to customers who eagerly embrace new trends, such as augmented...

Business leaders have faced many challenges in recent years, from 9/11 to the Great Recession of 2008. But the challenges presented by the outbreak of COVID-19 represent a whole new level of difficulties involved in leading a business through tough times. Like...

Some business owners are born negotiators. They know how to persuade, cajole, seduce and otherwise convince vendors to accept the deal they want. But plenty of other CEOs and business leaders don’t have negotiating built into their DNA. The outcome of every...

For many businesses, cost-cutting becomes necessary in times of sales slumps and reduced revenue. But strategic cost-cutting is a different matter altogether. This process, as Forbes contributor Rodger Howell notes, “helps ensure an organisation is ready for growth”...

Project Management for Small Business X If there's one thing that’s constant with all projects plans, it's that none of them have more than 10 risks. In fact, many project plans start with the plan used in the last project, and carry existing risks forward. The risk...

No one can predict where the economy is headed, but business owners and CEOs are smart to pay close attention to warning signs. Turbulence in the stock market and proposed massive layoffs certainly suggest a recession is possible. That’s why now is the best time to...

Most companies spend valuable time and resources to create strategic plans, giving their best to outline a strategy that establishes a solid long-term vision. While having a strategic plan is necessary, a vast number of organisations often lack a critical strategy...

When you first decided to start your own company, you most likely did a lot of research using various outlets such as reading books on becoming an entrepreneur, taking a few classes about starting your own company, talking to other successful entrepreneurs, etc.  Now...