If you run a business that is truly valuable to your customers, your network of sources will want to help their colleagues by referring your business to them. Small business owners repeatedly admit that referrals are their best method of acquiring and retaining good...
If you’ve been running a successful business the same way for a number of years, you may be a bit hesitant to implement change, especially when it comes to technology. For some, technology can be quite daunting, however, by not upgrading your technology you could be...
NSW went into lockdown last week and the state government has announced support packages for all small businesses impacted by the lockdown. The two-week lockdown is said to bring a $2 billion blow to the economy, and so the government is ensuring that support is...
Losing a customer is always cause for concern, but it can also be a learning opportunity. Businesses face a constant challenge of thoroughly understanding customer buying behaviour, and when that behaviour involves choosing a competitor instead, it’s time to reassess...
New South Wales went into lockdown on Saturday, along with other capital cities and it is once again going to take a toll on the economy, and small business owners. The two-week lockdown, which includes Greater Sydney, the Blue Mountains, Wollongong, and the Central...
According to the Small Business Association, “All humans feel four basic emotions: happy, sad, afraid/surprised, and angry/disgusted.” Of course, no business wants to spur feelings of disgust or anger with their customers, but as the SBA adds, “creating strong...
What’s the long-term value of a loyal customer? Let’s start with a look at the “non-loyal” customer. He or she will: Abandon your business after one mistake in delivery or a bad moment with your customer service representative Jettison your business if they find...
Businesses define “lost customers” in different ways. To some, these are customers or businesses that once purchased their goods or services, then stopped for any number of reasons (bad quality, inferior service, pricing issues, etc.). To others, the term refers to...
Thanks to lockdowns, struggles with outbreaks, and a slow vaccine roll-out, the landscape for business can be uncertain. If your business is struggling right now, you may be wondering if there’s anything you can do to improve your sales. While there’s no guarantee...
In our last post, we began to review 17 Essential Traits of Successful Entrepreneurs. Here we will continue looking at additional great tips from the TAB community, on what makes a business, and an owner, thrive. #8 Endurance in the face of adversity Successful...
While a great idea and some capital may be essential for a successful business, the most critical ingredient for a successful venture remains the entrepreneur. This is why many successful venture capitalists give more importance to the people behind the company than...
All businesses claim to value their employees and to be committed to a culture that recognises and rewards employee achievements. But success in this effort may be elusive, particularly if employers only half-heartedly embrace an “employee-centric” culture. By...
The Queensland Government has been rolling out various grants to help small businesses stay up and running following the effects of the pandemic. Though these grants are applicable to small businesses only, their eligibility criteria and the funds they provide make...
With the global outbreaks of COVID-19, came situations the world wasn’t prepared for. World leaders imposed nationwide lockdowns, flights came to an indefinite halt and the global workforce had to shift from working from their offices to work from their homes. ...
The Queensland Government has been rolling out various grants to support and fund small businesses, aiding them in growth and recovery - from losses caused by COVID-19. These include the Business Growth Fund Programme, Business Basics Grant Programme and the Small...
You may feel your business has reached a growth plateau. Where do you turn to help improve and better manage the business? Perhaps you consult family members, an accountant or lawyer—or worse—make important business decisions alone. An article by USA Today’s Ask an...
The Queensland Government has been rolling out grants to aid small businesses by providing financial and professional assistance wherever needed. Our team at The Alternative Board helps small businesses with grant applications and proposals, as well as investment...
Every business needs a competitive edge, whether it’s in the quality of their products or services, their dedication to customers, or some other aspect they can leverage to outdo their competitors. What many businesses may not recognise, however, is that their company...
Success doesn't happen by chance. Highly successful entrepreneurs share many habits, and they often incorporate small practices into their daily routine. We asked our TAB members what habits have served them well —and here's what helps them move toward their goals...
Among many things the COVID-19 pandemic changed in the world, the concept of business meetings has undergone a dramatic transformation. For many businesses, meetings that take place on Zoom or other online platforms have become the default choice of venue. For other...
Achieving business objectives occurs when plans, people, processes and systems are aligned Organisational culture is the framework for how things get done in your company. The best chance for you to achieve your business objectives occurs when plans, people, processes...
The Queensland Government has just rolled out the criteria for the Business Basics grant for small businesses. Earlier this month three grants were announced by the state government, the ‘Business Basics’ one has just been confirmed with some more information to make...
It can seem a great idea to start a business venture with your spouse or significant other. It enables you to work together to a common goal, share interest and enjoy profits together. But it can also go wrong. Recently, Bill and Melinda Gates announced their...
Terminating an employee isn’t something business owners and CEOs relish. When the situation demands some drastic action, however, it’s necessary to follow through for the good of the business. The unpleasantness takes on an added dimension when the person being...
We often hear stories about the difficulties of making a family business partnership successful. Yes, there are unique hurdles that differ from other types of business models, but with the right attitude and a sincere willingness to share in the...
The golden rule for the success of any family-owned business is to be transparent and have an open, honest, and straightforward line of communication. While communication is critical to the success of any organisation (or relationship), it is even more so in a family...
The Queensland Government has announced new small business grants that are open for application in the coming months. The Alternative Board facilitators can help with grant applications and proposals, so get in touch if you feel you need assistance. The Alternative...
Discover more by finding your nearest TAB Board facilitator.