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Lee Dewerson – Safe N Sound Case Study

Lee Dewerson – Safe N Sound Case Study

HARD WORK AND RESEARCH LED TO A SUCCESSFUL BUSINESS A common ingredient to successful businesses is the behind-the-scenes hard graft and numerous hours of labour. Many small to medium business owners will agree that plain hard work has been key to their initial...

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Daniel Hepburn -Online Logistics Case Study

Daniel Hepburn -Online Logistics Case Study

A SUCCESSFUL BUSINESS NEEDS REQUIRES MORE THAN JUST PASSION When a business starts as a result of a person's true passion, it is likely to initially thrive.  However, passion alone will not necessarily make it successful in a competitive market.  To be...

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Deborah Mott – Zakkia

Deborah Mott – Zakkia

"At Zakkia, when the pandemic first happened, I went into a bit of an emergency mode. I had one girl who was working for me at the time and as the pandemic panned out, I didn’t know if I could run the business and run her needs as well, so I eventually had to let go...

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Maira Ribeiro – MT Solutions Case Study

Maira Ribeiro – MT Solutions Case Study

BUSINESS LEADER TURNS TO THE ALTERNATIVE BOARD BECAUSE "IT FELT LIKE MY HOUSE WAS ON FIRE" SINCE 2007, MAIRA RIBEIRO HAS SERVED AS OPERATIONS MANAGER at MT Solution, based in Clarkston, Georgia. MT Solution is a wholesale business specialising in the distribution of...

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Rob Sandbach – Indiespring Case Study

Rob Sandbach – Indiespring Case Study

YOUNG ENTREPRENEUR FINDS SUCCESS IN THE DIGITAL REALM INDIESPRING HAS JUST CELEBRATED ITS 5TH BIRTHDAY, and its MD, Rob Sandbach, is still just 29 — what an achievement! Rob started his working life in digital agencies where he worked with many big brands, but in his...

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Craig Hibbert – Bookworms Case Study

Craig Hibbert – Bookworms Case Study

TURNING A PASSION INTO A BUSINESS MANY SMALL BUSINESS OWNERS CAN FEEL VERY ALONE IN THEIR WORK especially when it is an area of the business with which they may be unfamiliar. It is important that these business owners know that the problems and challenges they will...

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Michael Spragg – Laser Plumbing Case Study

Michael Spragg – Laser Plumbing Case Study

In 2013, Queensland resident Michael Spragg was already an established business owner, when he was invited to join Laser Plumbing and Electrical, a premier electrical and plumbing contracting network across Australia and New Zealand.  Spragg's firm S.O.S....

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Why KPIs Are Important

Why KPIs Are Important

Are you tracking Key Performance Indicators for your business? Why are Key Performance Indicators important? How can Key Performance Indicators grow my business? There are no standard Key Performance Indicators to measure company performance. By...

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When Is It Time To Fire An Employee

When Is It Time To Fire An Employee

Terminating an employee is never fun. Even for the most polished and seasoned business owner, the process of letting someone go is almost universally stressful, unpleasant and emotionally challenging. Nobody wants to be the bearer of bad news or the person that...

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Tips For Setting Effective KPIs

Tips For Setting Effective KPIs

There are many principles for running a strong, thriving business. Key among these guidelines is this: What can be measured should be measured. The data compiled for key business metrics can, as we have said before, “say a lot about what you’re doing...

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Workplace Collaboration: A Secret To Success

Workplace Collaboration: A Secret To Success

Collaboration. It seems like such an easy concept to grasp and embrace, particularly as it pertains to the teamwork required to run and grow a successful company. But then why do so many so many business owners, leadership teams and organisations struggle to foster a...

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Getting Employees To Think Like A CEO

Getting Employees To Think Like A CEO

Employee development is generally aimed at improving a person’s skill at their job or expanding their range of responsibilities. Sometimes, the most promising employees are groomed for future leadership roles. But a case can be made that, in order to advance the...

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How To Boost Participation In Employee Surveys

How To Boost Participation In Employee Surveys

Getting honest input from employees on workplace culture and conditions can be a valuable practice. But time and again, companies sending out employee surveys are frustrated by a mediocre response rate—and stymied as to what actions they should take on their...

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How To Engage Employees Across Generations

How To Engage Employees Across Generations

The multi-generational workforce has truly arrived, with four generations potentially working side by side in a variety of sectors and industries. Workers over age 55 are set to become 25 percent of the workforce by 2024, which is a large jump from 12 percent in...

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Employee Onboarding Tips That Help Boost Retention

Employee Onboarding Tips That Help Boost Retention

The effective onboarding of new employees is clearly a benefit to businesses, but some companies persist in “winging it” whenever a new hire joins the team. As we have noted before, businesses that lack a proper onboarding system in place “fail to understand the link...

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Wonderful Ways To Boost Employee Morale

Wonderful Ways To Boost Employee Morale

Employee morale has a massive impact on the overall success of your business. When employees are happy, engaged and thriving they are more productive, less likely to call in sick and much less apt to quit their jobs. According to a recent Gallup poll, “highly...

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